HELPLINE

Do you need help urgently? Our helpline is open from 9am – 2pm, Monday – Friday.
Outside of these times, if you need help urgently, contact Lifeline on 0808 808 8000.
Call our helpline on (028) 9182 0341.

POST PRIMARY SCHOOLS COUNSELLING

Familyworks provides Post Primary Schools Counselling via the ICSS Post Primary Schools Contract. During the school closure due to COVID-19, we will continue to offer counselling support to our Post Primary Schools. This is how it will work:

Click here to complete our referral form to make contact with your school counsellor.

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Types of Appointment During COVID-19

There are three types of appointment available: video call, instant messaging and phone.

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During the Appointment

We’ll talk as normal to find out how you are and talk through your worries and concerns.

Upset and tired boy teenager sitting on the floor keeps hand to cheek looking thoughtfully and hopeless. Stressed student guy feels emotional discomfort, anxiety and mental health problems.

What Can You Talk About?

School counsellors can talk to you about anything; including anxiety, loss or solving problems.

To find out how to access your school counsellor, or if you’re a Key Contact, how to make urgent referrals, call (028) 9182 1721 or click here.

If you’re a parent, carer or teacher and want more information about school counselling, click here.

POST PRIMARY SPECIAL SCHOOLS COUNSELLING

Familyworks provides Special Schools Counselling via the ICSS Special Schools Contract. During the school closure due to COVID-19, we will continue to offer counselling support to our Special Schools. This is how it will work:

Use the referral form to make contact with your school counsellor. This referral can by completed by the young person, parent/carer or teacher. Click here to complete the form. 

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Types of Appointment During COVID-19

Special Schools appointments will be provided by a combination of video calls, instant messaging services and telephone calls. 

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During the Appointment

We will find out what the concerns of the young person are and begin to work through a solution.

Women hand using smartphone typing, chatting conversation in chat box icons pop up. Social media maketing technology concept.Vintage soft color tone background.

What You Can Talk About

You can talk about anything from anxiety or behaviour, to managing at home – we will help in any way we can.

To find out how to access your school counsellor, or if you’re a Key Contact, how to make urgent referrals, call (028) 9182 1721 or click here.

If you’re a parent, carer or teacher and want more information about school counselling, click here.

ABOUT FAMILYWORKS

Our vision is to help empower people to become fully themselves.

We're an organisation, working in Northern Ireland, and people are the core of all that we do. We offer support, advice, guidance and training to individuals, families and communities. We employ a range of methods including counselling, mediation, coaching and supervision. We work with children, young people and adults who may be in need of support. We also offer a range of support to businesses and organisations needing to support or train staff.

OUR SERVICES

COUNSELLING SERVICE

We offer counselling to children, young people and adults who may be facing some challenges.

PRIMARY SCHOOLS COUNSELLING

Our Primary Schools Service offers solutions to young people in primary schools dealing with social, behavioural and emotional issues.

POST PRIMARY SCHOOLS COUNSELLING

Our Post Primary Schools Service is delivered in partnership with the Department of Education, through the Independent Counselling Service for Schools.

SCHOOLS SERVICE

We offer schools a dedicated service which ensures pupils and staff are supported throughout their journeys.

TRAINING AND SUPPORT

We offer a range of training and support services which can help organisations support people more effectively.

MEDIATION

If you've reached an impasse, whether it's in work, family life or in an organisation, we can help move you forward.